Operating 100+ service areas
Starship robots serve university campuses, cities and industrial sites around the world
Delivering 24/7 across 8 time zones.
University Campuses
Our robots are making life easier and more accessible for students and staff at 56+ leading universities across the US.
Grocery Retailers
Starship partners with major chains to make hyper-local grocery delivery more efficient and sustainable – bringing cost-effective convenience to customers with a touch of magic.
Delivery Apps
Our robots love to integrate, bringing more app downloads, increased order volume, lower costs of acquisition and higher customer satisfaction.
Industrial Sites
From safe and secure delivery of spare parts to internal mail and samples, Starship’s battery powered robots provide a smart, cost-saving solution to industrial sites.
FAQ’s
- How does a customer order a robot delivery?
Ordering from Starship is very easy to do. Customers use Starship’s mobile app to order products from participating businesses and select the destination for the delivery. The customer is then notified through the mobile app when their goods are ready for delivery, and can track the movement of the robot through the mobile app.
Once the Starship robot arrives at its destination, the customer is notified. The customer can then retrieve their goods by unlocking the lid of the robot by pressing the unique ‘unlock’ button on the Starship mobile app.
- How far can the robots deliver?
This varies depending on the area, but our robots generally work within a 2 mile distance from stores.
Please note: there may be some areas where we can’t deliver – please check in-app for available merchants.
- I have a problem with my order, how do I contact you?
If you ordered through the Starship Food Delivery app, please contact us via the live chat option either in-app or at the bottom of the screen, so we can assist you as soon as possible. Alternatively, you can email us on help@starship.xyz.
- Is there a minimum spend per order?
No :-) We believe delivery should be accessible to all. With no minimum spend, and no small basket fee, it’s perfect for top-up shopping and those sneaky midweek takeaways!
Every day, our robots safely complete 150,000 road crossings around the world – that’s 3 per second.
